Department of Defense Move.mil website moved to Military OneSource> US Department of Defense> Department of Defense News

The Department of Defense recently launched a new landing page on MilitaryOneSource.mil designed to replace its old clearinghouse, Move.mil. The new page, PCS & Military Moves, features all the resources and support a moving client might need for their entire moving experience, saving them time and making it easier to access information from a centralized location.

Move.mil is scheduled to close on November 1, 2021. After that date, visitors will be redirected to MilitaryOneSource.mil and the US Transportation Command will provide content updates as needed.

Customers can access the PCS & Military Moves home page under the Moving & Housing section on the Military OneSource website. Once there, they can plan a move and find resources related to shipping their personal belongings, as well as other aspects of their move. Some of the key information and tools include:

Resources to help you manage personal property shipments:

  • Log into the Defense Personal Property Protection System
  • Contacts at the transport office and customer service
  • Guides and articles explaining each step of the moving process
  • Videos with updates and tips
  • Frequently Asked Questions About Moving Personal Property
  • Brochures and fact sheets on claims, policies, rights, etc.
  • Moving assistance adapted to each branch of the service

Help in preparing for the move and settling in a new community:

  • Financial advisory services
  • Rent or buy a house
  • Tips for living abroad
  • Links with various family and school support services
  • Finding a job for a spouse
  • Tools for creating mobile task lists
  • Information on new duty stations

For nearly a year, the United States Transportation Command’s Defense Personal Property Management Office worked with the Office of the Assistant Under Secretary of Defense for Military Community and Family Policy to transfer information. on personal property to MilitaryOneSource.mil. The resulting web pages now provide a single point of access for military members and their families to plan the full spectrum of their move.

“The primary driver behind this transition has been improved customer service by providing military members and their families with a single, integrated location to access information, resources and support during their relocation experience.” said Air Force Col. Joel Safranek, Director of Defense Personnel. Property management office for the US Transportation Command.

MilitaryOneSource.mil provides comprehensive information, resources, and support on all aspects of military life. The updated web pages are designed for military members, civilian DOD employees and their families who are or will be affected by a move.

“DOD’s Military OneSource program provides 24/7 support to service members and their families,” said Erika Slaton, associate director of military community support programs. “The Military OneSource website already provides important relocation information, tools and resources. This makes it the perfect place to create a centralized location for our military community. “

Military OneSource is a DOD-funded program that is both a call center and a website providing comprehensive information, resources, and support on all aspects of military life. Military OneSource services are available worldwide 24 hours a day, 7 days a week, at no cost to the user at 800-342-9647 or via secure live chat. For questions relating to the Defense Personal Property Protection System or DPS, contact your local transportation office or call 800-462-2176. The Customer Service page under the PCS & Military Moves section also includes a full list of additional support services for specific parts of a move.

Transcom exists as a combat combat command to project and maintain military might at a time and place chosen by the nation. Powered by dedicated men and women, Transcom ensures the lethality of the Joint Force, advances U.S. interests around the world, and gives our nation’s leaders strategic flexibility to choose from multiple options, while creating multiple dilemmas for our adversaries.


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